1-800-FLOWERS.COM, Inc. - Class A Common Stock (FLWS)
Frequently Asked Questions About 1-800-FLOWERS.COM, Inc. - Class A Common Stock (FLWS)
Does 1-800-FLOWERS.COM have any subsidiaries?
Yes, 1-800-FLOWERS.COM operates several subsidiaries that complement its core business, including brands like Harry & David, which specializes in gourmet foods and gift baskets; The Popcorn Factory; and 1-800-Baskets.com. These subsidiaries allow the company to diversify its offerings and strengthen its market presence.
How does 1-800-FLOWERS.COM engage with its customers?
1-800-FLOWERS.COM engages with its customers through a variety of channels, including social media, email marketing, and customer service support. They offer personalized recommendations based on customer preferences and past orders, as well as loyalty programs that reward frequent purchasers, creating a customer-focused experience.
How does 1-800-FLOWERS.COM ensure product quality?
1-800-FLOWERS.COM ensures product quality through partnerships with internal and external sourcing experts who select and deliver the freshest flowers and gifts. The company maintains strict quality control standards, offers a satisfaction guarantee, and continually assesses customer feedback to improve products and services.
How does 1-800-FLOWERS.COM prioritize sustainability?
1-800-FLOWERS.COM prioritizes sustainability through various initiatives aimed at reducing its environmental impact. This includes sourcing flowers and gifts from eco-friendly suppliers, implementing sustainable packaging practices, and participating in community programs that promote environmental stewardship, reflecting the company's commitment to responsible business practices.
How has 1-800-FLOWERS.COM adapted to the e-commerce trend?
1-800-FLOWERS.COM has embraced the e-commerce trend by investing heavily in its online marketplace and mobile app, enhancing their digital capabilities to meet consumer demands. This includes streamlined ordering processes, targeted marketing campaigns, and improved delivery logistics to adapt to the growing preference for online shopping.
How has the COVID-19 pandemic impacted 1-800-FLOWERS.COM?
The COVID-19 pandemic has accelerated the growth of e-commerce, and 1-800-FLOWERS.COM saw an increase in demand for online gifting and delivery services during this time. The company adapted to new consumer needs by enhancing its delivery service capabilities and expanding product offerings to cater to customers looking to send gifts during social distancing.
What are the company’s core values?
1-800-FLOWERS.COM is guided by core values encompassing quality service, customer satisfaction, innovation, and community involvement. The company aims to create memorable moments for customers while actively contributing to its community through various philanthropic efforts, including environmental sustainability initiatives.
What are the company’s financial performance highlights?
1-800-FLOWERS.COM has showcased strong financial performance over the years, with continuous revenue growth driven by its diverse product portfolio and expanding customer base. Financial reports often reflect increases in annual revenue, strategic acquisitions, and investments in marketing, indicating the company’s resilience and adaptability in a competitive market.
What are the seasonal trends that 1-800-FLOWERS.COM experiences?
1-800-FLOWERS.COM experiences significant seasonal trends, especially during holidays such as Valentine's Day, Mother's Day, and Christmas, when floral and gift sales peak. The company prepares extensively for these peak periods by offering themed products, promotions, and increased marketing efforts to capitalize on consumer gifting behaviors.
What does 1-800-FLOWERS.COM, Inc. do?
1-800-FLOWERS.COM, Inc. is a leading online retailer of floral arrangements, gourmet food baskets, and gifts for various occasions. Founded in 1976, the company has grown to offer a wide variety of products, including baked goods, personalized gifts, and plants. Through its strong e-commerce platform, the company serves customers nationwide, making gifting convenient and accessible.
What is the company’s customer satisfaction policy?
1-800-FLOWERS.COM is committed to customer satisfaction and has a robust policy in place, which includes a satisfaction guarantee. If customers are not happy with their purchase, the company offers a variety of resolutions such as refunds, exchanges, or redelivery to ensure a positive shopping experience.
What is the significance of the name '1-800-FLOWERS'?
The name '1-800-FLOWERS' reflects the company's early focus on providing a quick and easy way for customers to order flowers by telephone. The designated 1-800 number was meant to communicate accessibility and convenience, representing one of the first efforts to leverage telecommunications for floral delivery services.
What role does technology play in 1-800-FLOWERS.COM's business?
Technology plays a crucial role in 1-800-FLOWERS.COM's business model as it enhances the customer experience through an easy-to-use website and mobile application. The company utilizes advanced e-commerce solutions, data analytics, and logistics software to optimize ordering, payment, and delivery processes while improving customer engagement.
What stock exchange is 1-800-FLOWERS.COM, Inc. listed on?
1-800-FLOWERS.COM, Inc. is listed on the Nasdaq stock exchange under the ticker symbol FLWS. The company went public in 1999, and its stocks are traded among a wide range of investors, allowing for the financial growth and transparency of its operations.
What strategies does 1-800-FLOWERS.COM employ for growth?
1-800-FLOWERS.COM employs various growth strategies including expanding its product lines, acquiring complementary brands, enhancing online and mobile shopping experiences, and investing in marketing campaigns. By broadening its customer base and market reach, the company aims to sustain long-term growth in revenue and market share.
What types of products does 1-800-FLOWERS.COM offer?
The company offers a diverse selection of products including fresh flowers, gourmet gift baskets, personalized gifts, balloons, and plants, designed to cater to various occasions such as birthdays, anniversaries, and holidays. They also provide unique offerings like seasonal gifts and premium chocolates, allowing customers to find the perfect gift for any situation.
When was 1-800-FLOWERS.COM, Inc. founded?
1-800-FLOWERS.COM, Inc. was founded in 1976 by Jim McCann. Initially starting as a local floral business in New York, the company has evolved over the decades into a major player in the online gifting market, leveraging technology and e-commerce to enhance customer experience and expand product offerings.
Who are the main competitors of 1-800-FLOWERS.COM?
1-800-FLOWERS.COM faces competition from several companies in the online gifting and floral market, including FTD Companies, ProFlowers, Teleflora, and local florists that also provide e-commerce services. Each competitor presents varying product offerings and customer service styles, making the market competitive and dynamic.
What is the current price of 1-800-FLOWERS.COM, Inc. - Class A Common Stock?
The current price of 1-800-FLOWERS.COM, Inc. - Class A Common Stock is 6.210
When was 1-800-FLOWERS.COM, Inc. - Class A Common Stock last traded?
The last trade of 1-800-FLOWERS.COM, Inc. - Class A Common Stock was at 4:00 pm EDT on April 2nd, 2025
What is the market capitalization of 1-800-FLOWERS.COM, Inc. - Class A Common Stock?
The market capitalization of 1-800-FLOWERS.COM, Inc. - Class A Common Stock is 401.71M
How many shares of 1-800-FLOWERS.COM, Inc. - Class A Common Stock are outstanding?
1-800-FLOWERS.COM, Inc. - Class A Common Stock has 64.69M shares outstanding.