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ADT Inc. Common Stock (ADT)

8.3800
+0.2200 (2.70%)
NYSE · Last Trade: Apr 2nd, 5:26 PM EDT
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Frequently Asked Questions About ADT Inc. Common Stock (ADT)

Can customers install ADT systems themselves?

ADT provides both professional installation and DIY options for customers. While many people prefer to have technicians install their systems for optimal performance and peace of mind, ADT also offers certain products that customers can install on their own using straightforward instructions and setup guidance.

Does ADT have a mobile app?

Yes, ADT offers a mobile app that allows customers to manage their security systems remotely. Through the app, users can arm or disarm their alarms, view live video feeds from security cameras, receive alerts, and control smart home devices, all from the convenience of their smartphones.

Does ADT offer any contracts?

Yes, ADT typically offers service contracts for its monitoring services, which may require customers to commit for a specific duration, usually between 1 to 3 years. These contracts often come with various pricing options and may include warranties or guarantees on equipment and service quality.

How can customers contact ADT for support?

Customers can contact ADT for support through several channels, including phone, email, and live chat on their website. Additionally, ADT provides an online resource center where customers can find FAQs, user manuals, and troubleshooting tips, making it easier to address common queries and concerns.

How does ADT ensure customer security?

ADT employs a combination of advanced technology, 24/7 monitoring, and customer service to ensure safety and security. Their systems are designed to provide immediate alerts to both customers and authorities in case of emergencies, while their monitoring centers are staffed with trained professionals ready to respond to incidents at any time.

How does ADT handle customer service inquiries?

ADT has a dedicated customer service team available to assist customers with inquiries about their products, services, and billing. They offer assistance via phone, email, and online chat, ensuring that customers receive timely support and solutions to any issues they may encounter.

How does ADT prioritize cybersecurity?

ADT places a high priority on cybersecurity, employing advanced technologies and practices to safeguard customer data and system integrity. Their commitment to security extends to maintaining strong encryption standards, conducting regular audits, and continuously updating security protocols to protect against evolving cyber threats.

How does ADT's monitoring service work?

ADT's monitoring service operates around the clock, utilizing advanced alarm systems and communication technologies. When an alarm is triggered, signals are sent to ADT's central monitoring centers, where trained professionals assess the situation, contact the customer, and alert local authorities if necessary, ensuring prompt response to any security incidents.

Is ADT publicly traded?

Yes, ADT Inc. is publicly traded on the New York Stock Exchange under the ticker symbol 'ADT'. The company went public in January 2018 through a merger with a special purpose acquisition company, giving it a platform for growth as a standalone entity in the security sector.

What are ADT’s main products and services?

ADT offers a wide range of products and services, including professional monitoring of alarm systems, video surveillance, smart home automation, fire prevention systems, and personal emergency response services. The company caters to both residential and business customers, providing tailored security solutions to meet varying needs.

What does ADT Inc. do?

ADT Inc. is a leading provider of security and automation solutions for residential and commercial purposes. The company specializes in the installation and monitoring of security systems, including burglar alarms, fire alarms, and home automation technologies. With a commitment to enhancing safety and peace of mind, ADT serves millions of customers across North America.

What growth strategies does ADT employ?

ADT employs several growth strategies, including expanding its service offerings, investing in innovative technology, and pursuing strategic partnerships. By enhancing its product line and improving customer experience, ADT aims to capture a larger market share in the competitive security and automation industry.

What is ADT's approach to smart home technology?

ADT’s approach to smart home technology involves integrating security systems with home automation features that offer convenience and enhanced control. Their smart home solutions allow customers to manage everything from lighting and heating to security cameras and door locks, all through user-friendly apps, enhancing both security and lifestyle.

What is the pricing structure for ADT services?

ADT’s pricing structure varies based on the specific services and systems chosen by customers. Generally, there are costs associated with equipment installation, monthly monitoring fees, and additional features like smart home integration. Customers can contact ADT for tailored quotes based on their individual needs.

What kind of training do ADT employees receive?

ADT employees undergo comprehensive training programs that cover various aspects of the security industry, including installation procedures, technical support, customer service, and emergency response protocols. This training equips them to effectively address customer needs and ensure the highest levels of security and service.

What sets ADT apart from other security companies?

ADT distinguishes itself through its extensive experience, comprehensive service offerings, and dedicated customer support. With a history spanning over 145 years, ADT combines industry expertise with cutting-edge technology, providing innovative solutions and personalized service that meet the diverse needs of its customers.

What types of businesses does ADT serve?

ADT serves a wide variety of businesses, from small local shops to large enterprises. Industries such as retail, healthcare, education, and hospitality rely on ADT for tailored security solutions designed to protect their assets, employees, and customers, while also complying with regulatory requirements.

What types of monitoring does ADT provide?

ADT provides various types of monitoring, including standard alarm monitoring, video monitoring, and environmental monitoring. Their services ensure that any detected security breaches activates a prompt response, whether it's through video surveillance alerts or environmental sensors for smoke and carbon monoxide detection.

When was ADT founded?

ADT traces its roots back to 1874 when it began as the American District Telegraph Company. Since then, it has evolved significantly, establishing itself as a pioneer in the security industry and expanding its offerings to include advanced technologies that integrate security with smart home automation.

Where is ADT headquartered?

ADT Inc. is headquartered in Boca Raton, Florida. The location serves as the central hub for the company's operations, leadership, and customer service initiatives, enabling it to stay close to its diverse customer base across the United States and Canada.

What is the current price of ADT Inc. Common Stock?

The current price of ADT Inc. Common Stock is 8.380

When was ADT Inc. Common Stock last traded?

The last trade of ADT Inc. Common Stock was at 4:10 pm EDT on April 2nd, 2025

What is the market capitalization of ADT Inc. Common Stock?

The market capitalization of ADT Inc. Common Stock is 6.46B

How many shares of ADT Inc. Common Stock are outstanding?

ADT Inc. Common Stock has 771.01M shares outstanding.