Public Storage (PSA)
Frequently Asked Questions About Public Storage (PSA)
Are there any promotions for new customers?
Public Storage frequently offers promotional deals for new customers, including discounts on the first month's rent or special pricing on specific unit sizes. These promotions are designed to encourage first-time users to experience the benefits of self-storage. Customers are advised to check the website for the latest offers or inquire at their local facility.
Does Public Storage have a mobile app?
Yes, Public Storage offers a mobile app that enhances the customer experience by providing convenient access to account management, rental payments, and facility information. The app allows users to make payments, manage their reservations, and find nearby Public Storage facilities, making it easier for customers to stay organized and connected to their storage solutions.
Does Public Storage offer business storage solutions?
Yes, Public Storage provides tailored storage solutions for businesses, including flexible spaces for inventory, documents, and equipment. Commercial customers can benefit from the variety of unit sizes available and the convenience of easy access for moving goods in and out. The company offers features specifically suited to business needs, making it a reliable option for companies seeking efficient storage solutions.
Does Public Storage offer insurance for stored items?
Yes, Public Storage offers insurance options for customers to protect their belongings while in storage. While the company’s facilities are equipped with security features, it acknowledges that unforeseen events can occur. Therefore, customers are encouraged to purchase insurance from Public Storage or provide proof of their own coverage that meets the company's requirements.
How can customers make a reservation with Public Storage?
Customers can easily make a reservation with Public Storage online through the website or by calling their local storage facility. The online platform allows customers to select the size of the unit, view pricing, and check availability. Reservations can often be secured without any down payment, making it simple for customers to plan their storage needs in advance.
How does Public Storage contribute to sustainability?
Public Storage is committed to sustainability and implements various environmentally friendly practices. The company focuses on energy-efficient facility designs, employs strategies for waste reduction, and promotes recycling programs at its locations. Additionally, it aims to reduce its carbon footprint through measures such as using solar energy at some facilities and utilizing environmentally friendly cleaning products, demonstrating its responsibility toward the environment.
How does Public Storage price its units?
Public Storage employs a flexible pricing model for its storage units, which varies based on factors such as location, size, unit features, and the demand for storage in a particular area. The company often promotes discounts and specials to attract new customers, and prices can adjust based on market trends. Customers can easily find pricing information through the company's website or by contacting individual storage facilities.
How many locations does Public Storage operate?
As of October 2023, Public Storage operates over 2,800 self-storage facilities, making it one of the largest network of storage locations in the world. These facilities span across 39 U.S. states and include additional locations in Europe, primarily in France and the U.K. This extensive footprint enables the company to serve millions of customers seeking flexible storage options.
Is Public Storage a publicly traded company?
Yes, Public Storage is publicly traded on the New York Stock Exchange under the ticker symbol PSA. As a publicly traded real estate investment trust (REIT), the company is required to file regular reports with the Securities and Exchange Commission (SEC), providing transparency about its financial operations and performance. This status allows investors to participate in the growth and profitability of the self-storage sector.
What are the company's growth strategies?
Public Storage focuses on growth through several strategies, including expanding its geographical footprint, enhancing its service offerings, and improving operational efficiencies. The company continually evaluates acquisition opportunities and invests in upgrading existing facilities to meet customer demands. By adapting to market trends and enhancing customer experiences, Public Storage aims to maintain and grow its leadership in the self-storage industry.
What are the operating hours of Public Storage facilities?
Public Storage facilities typically operate from 6 AM to 9 PM, though these hours can vary by location. Customers can access their units during these hours, and some locations may offer 24-hour access for added convenience. The company also has a customer service team available to assist with inquiries and reservations, usually available during standard business hours.
What does Public Storage do?
Public Storage is a leading self-storage company that provides various storage solutions for individuals and businesses. The company offers rental units in a variety of sizes that can accommodate different personal items, furniture, and business inventories, catering to diverse customer needs. Established in 1972, Public Storage operates thousands of storage facilities across the United States and Europe, making it one of the largest providers in the self-storage industry.
What is the cancellation policy for Public Storage reservations?
Public Storage offers a flexible cancellation policy for its reservations. Customers can typically cancel their reservations without penalty, as long as they notify Public Storage prior to the move-in date. This flexibility allows potential customers to adjust their plans if their storage needs change, ensuring that they are not locked into commitments they no longer need.
What is the company’s approach to customer service?
Public Storage prioritizes customer service and aims to provide a positive experience for all customers. The company emphasizes effective communication, helping customers choose the right storage solutions, and resolving any issues quickly and efficiently. Additionally, the staff at each location is trained to deliver friendly and knowledgeable service, ensuring that customers feel valued and supported throughout their entire storage experience.
What payment methods does Public Storage accept?
Public Storage accepts various payment methods to accommodate customers’ preferences. Payments can be made via credit or debit cards, online payment portal, autopay options for recurring payments, and checks at select locations. This variety helps ensure that customers can conveniently pay for their storage units in the way that works best for them.
What security measures does Public Storage implement?
Public Storage takes security seriously and implements various measures to protect customers' belongings. Facilities are equipped with gated access, surveillance cameras, and individual unit alarm systems. Many locations also offer on-site personnel to assist customers and monitor activities. These security features are designed to provide peace of mind to customers storing their valuables.
What types of storage units does Public Storage offer?
Public Storage offers a variety of storage unit sizes ranging from small lockers to large spaces that can accommodate vehicles and business inventory. Customers can choose climate-controlled units to protect sensitive items, as well as standard units for general storage needs. Additionally, Public Storage provides drive-up access for easy loading and unloading, making it convenient for customers.
When was Public Storage founded?
Public Storage was founded in 1972 by B. Wayne Hughes and Kenneth R. Reddin. The company started as a single storage facility in California and has since grown into a major player in the self-storage industry, with thousands of locations nationwide. Its establishment marked a shift in real estate usage, as the concept of self-storage became increasingly popular among consumers seeking extra space.
Where is Public Storage headquartered?
Public Storage is headquartered in Glendale, California. This central location allows the company to effectively manage its extensive network of storage facilities across the United States and in parts of Europe. The headquarters houses various operational departments, including finance, marketing, customer service, and management, ensuring seamless communication and coordination of services.
Who are the competitors of Public Storage?
Public Storage faces competition from several other self-storage companies, including Extra Space Storage, CubeSmart, and Life Storage. Additionally, local independent storage facilities also compete within specific markets. The competitive landscape encourages companies to innovate and improve their services, prices, and amenities to attract customers and respond effectively to market demands.
What is the current price of Public Storage?
The current price of Public Storage is 296.93
When was Public Storage last traded?
The last trade of Public Storage was at 4:10 pm EDT on April 2nd, 2025
What is the market capitalization of Public Storage?
The market capitalization of Public Storage is 52.03B
How many shares of Public Storage are outstanding?
Public Storage has 175.23M shares outstanding.